EMOTIONAL WELL-BEING

Behavioral Health Services

Your mental health can have a significant impact on your overall well-being, relationships, and daily life.

As a BlueCross BlueShield of Texas member, you have access to behavioral health benefits to help you get back on track and lead a healthier, more fulfilling life. You can access these services through phone, computer, or tablet. Whether you’re struggling with stress, anxiety, or other mental health challenges, BCBSTX can provide the support you need. We offer help for a variety of issues, including:

  • Helping you find the right doctors and treatment centers tailored to your needs
  • Educating you on conditions like depression, anxiety, bipolar disorder, autism spectrum disorder, and substance use disorders
  • Offering coaching and support services through our Care Management program
  • Verifying that your providers are in-network with your health plan

For more information, visit bcbstx.com or call the number on the back of your ID card for help.

Employee Assistance Program (EAP) through GuidanceResources

We understand that life can be challenging, and sometimes everyone needs a little extra support. Our Employee Assistance Program (EAP), Guidance Resources, is here to help manage your and your family’s overall well-being, including mental, emotional, and physical health, because juggling your work, family, and personal commitments isn’t easy.

With this program, you get free, confidential access to mental health support, educational resources, and legal and financial advice. The EAP’s licensed professionals are available 24/7 by phone. Additionally, the EAP can connect you with local resources for:

    • Emotional health and well-being
    • Stress, anxiety, and depression
    • Grief and loss
    • Financial or legal advice

    For more information and to get started, call 800.311.4327 or visit www.guidanceresources.com. (Web ID: GRE311, Company Name Code: AMBIP)

    This Benefits Website provides general information for our benefits-eligible employees; however, more detailed information is available within the plan documents and legal contracts between our company and the insurance providers. In case of any discrepancy between this Benefits Website and the plan documents, the plan documents always govern and determine your exact benefits. In addition, the company reserves the right to modify or terminate any benefit plan at any time. Benefits are not a guarantee of employment.